Privacy Policy
Last updated: September 2026
Brothers Service Cooling and Heating LLC (“Brothers Services,” “we,” “us”) respects your privacy. This policy explains what information we collect through brothersservicescoolingheating.com and how we use it.
Information we collect
- Information you give us: your name, phone number, email address, service address and details about your HVAC system when you call, text or submit a quote request.
- Basic technical data your browser sends automatically, such as device type and pages visited, which our hosting provider may log for security and performance.
How we use it
- To respond to your request, schedule service, prepare estimates and complete the work.
- To send appointment confirmations, invoices and service reminders you have agreed to receive.
- To improve our website and services.
We do not sell or rent your personal information. We never share mobile numbers or text-message opt-in data with third parties for marketing.
Text messages & calls
By submitting a form you agree that we may contact you by phone, text or email about your request. Message and data rates may apply. Reply STOP to opt out of text messages at any time.
Third-party services
Our site embeds Google Maps and may use a form-processing service to deliver quote requests to us. Those providers process data under their own privacy policies.
Data security & retention
We keep customer records only as long as needed for service history, warranty, tax and legal purposes, and we protect them with reasonable safeguards.
Contact
Questions about this policy? Contact Brothers Services Cooling & Heating, 107 Woodrose Way, Venice, FL 34293, (831) 461-3437.